Episode 40

Episode 40: David Kolbe

What's In This Episode?

Most assessments tell you how smart someone is or what they prefer. This one measures something neither of those captures, and it changes how you hire, lead, and scale. Harry Nalbandyan sits down with David Kolbe, CEO of Kolbe Corp, to break down the the instinctive action patterns that stay fixed throughout a person’s life and can’t be trained away. David explains why the cognitive part of the mind is the piece most leaders never account for, and why ignoring it creates the kind of friction that looks like a performance problem but is really a fit problem. Harry shares what happened when his firm ran the Kolbe Index firm-wide during a growth phase: 80 to 85% of their staff scored as initiating fact-finders. For a law firm, that made sense, until Harry, a strong quickstart, couldn’t understand why his ideas weren’t gaining traction at the speed he expected. The assessment didn’t just explain the gap. It gave the team a shared language to work across it. David walks through how to actually use the Kolbe system inside a service business, starting with individual self-awareness, moving to role design, and then team dynamics. The conversation covers why assessment scores don’t shift over a career, what does change, and how leaders who understand their own instinct profile stop fighting their team and start building around them.

Episode Chapters

00:00 – Intro

01:25 – How Harry started using Kolbe at his law firm

02:20 – What the Kolbe Index actually measures

03:30 – The three parts of the mind: cognitive, affective, and conative

05:10 – Why conative strengths are fixed and what that means for leadership

06:37 – The four action modes explained: Fact Finder and Follow Through

09:08 – Quick Start and Implementer: dealing with risk and tangible execution

10:48 – How to read and interpret your Kolbe score

12:33 – Misalignment in roles: what happens when strengths don’t fit the job

14:24 – Organizational groupthink and what it costs growing firms

16:32 – How to use Kolbe to scale a service business without adding headcount

19:09 – Building a common language across different cognitive styles

21:02 – How Harry changed his communication style and what shifted

22:00 – The brainstorm-vs-marching-order problem for quickstart leaders

23:24 – Finding the right outlets as an initiating quickstart

25:45 – Do Kolbe scores change over time? The research answer

27:34 – The tension between practicing law and running a business

30:29 – Where leaders go wrong in hiring: resume vs. instinct vs. personality

33:01 – How to take the Kolbe Index and get in touch with Kolbe Corp

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