00:00 – Intro
01:25 – How Harry started using Kolbe at his law firm
02:20 – What the Kolbe Index actually measures
03:30 – The three parts of the mind: cognitive, affective, and conative
05:10 – Why conative strengths are fixed and what that means for leadership
06:37 – The four action modes explained: Fact Finder and Follow Through
09:08 – Quick Start and Implementer: dealing with risk and tangible execution
10:48 – How to read and interpret your Kolbe score
12:33 – Misalignment in roles: what happens when strengths don’t fit the job
14:24 – Organizational groupthink and what it costs growing firms
16:32 – How to use Kolbe to scale a service business without adding headcount
19:09 – Building a common language across different cognitive styles
21:02 – How Harry changed his communication style and what shifted
22:00 – The brainstorm-vs-marching-order problem for quickstart leaders
23:24 – Finding the right outlets as an initiating quickstart
25:45 – Do Kolbe scores change over time? The research answer
27:34 – The tension between practicing law and running a business
30:29 – Where leaders go wrong in hiring: resume vs. instinct vs. personality
33:01 – How to take the Kolbe Index and get in touch with Kolbe Corp